bdoko's Privacy Policy

When you create an account on bdoko, we collect the following personal information. This information is used to manage your account, verify your identity, and improve the quality of our services:

• Full name and date of birth (for age verification — to confirm 21+)
• Email address and mobile number
• Residential address
• National ID card or passport information (for KYC process)
• Payment method information (partial details of bKash, Nagad, Rocket, Upay or bank account numbers)

When you browse the bdoko platform or play games, our system automatically collects certain technical information. This information is used to improve the site's performance and ensure security:

• IP address and device information
• Browser type and operating system
• Session duration and pages visited
• Information collected through cookies and similar tracking technologies
• Gaming history and betting activity logs

bdoko uses your information for the following legitimate purposes:

• Account creation, management, and verification
• Processing deposits and withdrawals (minimum deposit ৳200, minimum withdrawal ৳800)
• Fraud and money laundering prevention
• Providing customer support (24/7 live chat in Bengali)
• Meeting legal obligations
• Platform improvement and creating a personalized experience
• Monitoring user activity to ensure responsible gaming

bdoko never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay or banks to complete transactions.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft may receive limited information for the gaming experience.
• Legal authorities: In response to lawful requests from government agencies under applicable laws of Bangladesh.
• Security partners: To prevent fraud and cyber threats.

bdoko adopts industry-standard technical and organizational measures to protect your information. Our security infrastructure is as follows:

• SSL Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption.
• Database Security: Stored data is kept in encrypted databases with strictly controlled access.
• Two-Factor Authentication: An additional security layer exists for account access.
• Regular Audits: Security assessments are conducted regularly through third parties.
• Limited Access: Only authorized staff can access user information, and they are bound by confidentiality agreements.

As a bdoko user, you have the following rights. You can contact us at any time to exercise these rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: In some cases, you may object to the processing of your information.
• Right to Data Portability: You may request to receive your information in a structured format.

The bdoko website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the site's functionality.

The types of cookies we use:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Remember your preferences and language settings.
• Analytics Cookies: Analyze site usage to help improve the experience.

You can control or delete cookies through your browser settings. However, disabling certain cookies may mean you are unable to access the full features of the site.

bdoko retains your personal information only for as long as necessary. We consider the following factors when determining the retention period:

• All information is retained for as long as the account remains active.
• After account closure, certain information may continue to be retained as required by legal obligations.
• Financial transaction records are kept for the period stipulated under applicable law.
• After the necessary period has ended, information is securely deleted or anonymized.

bdoko is a 21+ platform and the collection or processing of information from minors (those under 21 years of age) is strictly prohibited. We verify age at the time of registration. If we ever discover that information from a minor has been collected, that account will be immediately closed and the relevant information will be deleted.

With your consent, bdoko may send you promotional information. However, you may opt out of these communications at any time.

• Click the "Unsubscribe" link to opt out of email notifications.
• Change your notification preferences from your account settings.
• Notify our support team directly.

Even if you opt out of marketing communications, important account-related messages (transaction confirmations, security alerts) will continue to be sent.

bdoko may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• By publishing a clear notice on the website.
• By sending a summary of the changes to your registered email address.
• By clearly stating the date of the change at the top of this page.

Continued use of bdoko after any changes means you have accepted the revised policy. We encourage you to always read the latest version.

This privacy policy is consistent with bdoko's terms of service. For any disputes relating to data protection, we prioritize resolution through discussion. Please submit any complaints regarding this policy directly to our support team and we are committed to responding as quickly as possible.

To read the full terms of service, see the Terms and Conditions page.