bdoko's commitment to responsible gaming
So that entertainment never becomes a problem — bdoko is always by your side. We take care of your wellbeing with safe limits, self-exclusion options, and 24/7 Bengali-language support.
Our tools for your safety
bdoko believes that responsible gaming is not just a rule — it is a way of life. Use the features below to stay in control of your play at all times.
Set a Deposit Limit
You can set a maximum daily, weekly, or monthly deposit limit whenever you choose. Once a limit is set, bdoko ensures you cannot deposit beyond it. This keeps you protected from overspending.
Time-Out
Need a short break? With the time-out feature you can temporarily suspend your account for anywhere from 24 hours up to 30 days. During this period you will not be able to log in or place bets, which helps you come back with a clear head.
Self-Exclusion
If you need longer-term support, choose self-exclusion. Activating this feature will deactivate your account for anywhere from 6 months up to permanently. While self-exclusion is active, we will not send you any promotional messages.
Loss Limit
Set in advance the maximum amount you are willing to lose within a given time period. Once that limit is reached, bdoko will automatically pause your betting to help you avoid significant financial loss.
Betting History and Reality Check
View your complete betting history, deposit and withdrawal records, and session duration at any time. With reality check notifications enabled, you will be reminded at set intervals how long you have been playing.
24/7 Bengali-Language Live Support
If you feel your play is getting out of control, contact our Bengali-language live chat support right away. Our trained agents are available around the clock, seven days a week. Support is also available by email.
What is responsible gaming and why does it matter?
Online casino and betting is primarily a form of entertainment. But when it becomes a source of financial pressure or mental distress rather than enjoyment, it is referred to as problem gambling. Responsible gaming means you make conscious decisions, stay within limits, and enjoy the entertainment.
bdoko always wants every player to play in a safe and healthy environment. Following the responsible gaming policy on our platform is mandatory. Alongside SSL encryption and fair play assurance, we also pay attention to every player's mental wellbeing.
Remember: gambling is never a guaranteed source of income. Every game depends on chance and there is no certainty of winning. Only play with money whose loss would not affect your daily life.
Core principles of playing at bdoko
- Play only for fun and entertainment — do not put essential money at risk.
- Never bet with borrowed money or money taken on credit.
- Set a limit on both time and money before each gaming session.
- Do not bet under the influence of alcohol or substances.
- Do not chase losses by rushing to place more bets to recover lost money — chasing losses is a dangerous habit.
- While playing, continue to fulfil your responsibilities to family, friends, and work.
- Do not encourage others to bet by sharing winning stories.
- After each game, take a short break and assess how you are feeling.
For those 21 years of age or older only
The minimum age to register on bdoko and participate in any form of betting is 21. We may request proof of identity to verify age at the time of registration.
If you suspect someone you know who is a minor is using bdoko, please let us know via live chat. We will investigate immediately. Parents and guardians should keep their device login details and account information out of reach of children.
To protect minors, we recommend using parental control software.
Signs of problem gambling
If any of the signs below appear in your behaviour, they may be a signal of problem gambling. Contact us right away or use the time-out or self-exclusion feature.
Remember, seeking help is not a sign of weakness — it takes courage. bdoko is always by your side.
- You are spending more time or money on gaming than your set limit.
- You keep coming back to play in an attempt to recover money you have lost.
- You are hiding your gambling from family or friends.
- Gambling is causing harm to your family life, work, or studies.
- You are betting with borrowed money or by draining your savings.
- You feel restless or anxious when you cannot play.
- You are steadily increasing your stake in the hope of winning more.
- You have tried to stop gambling but cannot.
How to activate self-exclusion
You can temporarily or permanently close your account in just a few steps.
Log In
Log in to your bdoko account and go to the Account Settings menu.
Responsible Gaming Section
Find and click on the "Responsible Gaming" section.
Choose a Feature
Deposit limit, time-out, or self-exclusion — choose the option you need and set the duration.
Confirm
Confirm your decision. bdoko will apply the change immediately and send you a confirmation message.
If you have any trouble, contact us directly via live chat or email at [email protected] — we will help you right away.
Contact us
If you feel that gambling is having a negative impact on your life, you do not need to face it alone. The bdoko responsible gaming support team is ready to provide you with the right tools and guidance.
Our Bengali-speaking agents are available seven days a week, around the clock. Send a message via live chat or write to us by email — your privacy will be fully protected.
Learn about financial limits
Financial awareness is an important part of responsible gaming at bdoko. Keep the following information in mind when you play:
- Minimum deposit amount: ৳200 (for each payment method).
- Minimum withdrawal amount: ৳800.
- Typical withdrawal time: 10 to 45 minutes.
- Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
- Welcome bonus: 100% up to ৳15,000 on first deposit, 25x wagering requirement.
Bonuses and promotions are always subject to specific terms. For full details, see our terms and conditions page.
Questions and answers on responsible gaming
Find answers to the most frequently asked questions about responsible gaming here.
Play safely with enjoyment
bdoko is always by your side. Play within your limits, enjoy the entertainment, and talk to us whenever you have a problem.